Frequently Asked Questions (FAQs)

Some of the common questons we get from dog owners and dog walkers

12 articles in this collection
Written by Josh Alexander and James Prevedoros

General FAQs

How do I find my referral code?

This article describes how to find your referral code to give to new users for discounts!

Written by James Prevedoros
Updated over a week ago

How to create your dog's profile

This article will help you to create your dog's profile so you can show off your pooch!

Written by James Prevedoros
Updated over a week ago

How to edit your Account Details

This article will help to edit the images and text on your profile.

Written by James Prevedoros
Updated over a week ago

How to delete an address

This article will tell you how to delete an address you have linked to your account.

Written by James Prevedoros
Updated over a week ago

How to change your notification settings

This guide will help you change your notification settings.

Written by James Prevedoros
Updated over a week ago

How do I switch my account type?

Switching account types is possible (with the help of this article).

Written by Josh Alexander
Updated over a week ago

How to add an address

This article will help you add an address to your profile.

Written by James Prevedoros
Updated over a week ago

How to set a billing/home address

This article will help you set your saved addresses as a billing or home address.

Written by James Prevedoros
Updated over a week ago

Dog Walker FAQs

How old do I have to be to be listed on Dogg?

Learn about the minimum age requirement for the Dogg marketplace

Written by Josh Alexander
Updated over a week ago

How to adjust your walker prices

This article will help you adjust your walk prices

Written by James Prevedoros
Updated over a week ago

How to set available work hours (schedule)

This guide will tell you how to add hours to your walking availability, so you can receive new walk requests

Written by Josh Alexander
Updated over a week ago

How to delete your work hours (schedule)

This guide will tell you how to edit and remove hours from your walking availability

Written by Josh Alexander
Updated over a week ago